At Layna Walks, we strive to ensure that your order is processed and shipped in a timely and efficient manner. Below, you’ll find details regarding our shipping process, fees, and delivery times.

1. Shipping Locations

Layna Walks operates worldwide and ships to many countries. If you are unsure whether we deliver to your location, please reach out to our customer support team at [email protected], and we will confirm if shipping is available to your address.

2. Shipping Method

We use trusted courier services for shipping. The specific carrier used will depend on your location and the products ordered. Delivery times may vary based on the destination, product availability, and shipping method chosen.

3. Order Processing Time

Once your order is placed, we will process it within 1-3 business days. This includes order confirmation, packaging, and preparation for shipment. After your order is shipped, you will receive a notification email with tracking information, if available.

4. Shipping Fees

Shipping costs will be calculated at checkout based on your delivery location and the weight of your order. The final shipping cost will be provided before you complete the payment process.

5. Delivery Time

  • Domestic Orders (within the same country): Estimated delivery time is typically between 5-7 business days.
  • International Orders: Estimated delivery time ranges between 7-14 business days depending on the destination country. Please note that delivery times may vary due to customs clearance and other factors.

Please keep in mind that these are estimated delivery times and delays can occur due to circumstances beyond our control, such as weather conditions, customs delays, or high demand during holidays.

6. Shipping Restrictions

While we strive to serve customers globally, there may be certain regions where we are unable to provide shipping due to restrictions. If your location is not available during checkout, please contact us at [email protected] for further assistance.

7. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information (if available). You can use this tracking number to monitor the status of your shipment.

8. Incorrect Address and Non-Delivery

It is your responsibility to ensure that the shipping address you provide is accurate and complete. If an order is undelivered or delayed due to incorrect or incomplete address information, Layna Walks is not responsible for any additional shipping charges or delays.

If your order is returned to us due to an incorrect address, we will contact you to arrange a reshipment. You may be required to pay for the additional shipping costs if the address was provided incorrectly.

9. Customs Duties and Taxes

For international shipments, you may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information regarding possible fees and regulations.

10. Customer Support

If you have any questions or need assistance regarding shipping, please contact us at:

Email: [email protected]