1. Order Processing and Payment
We only accept cash on delivery (COD) as a payment method. Once an order is placed, you will receive an email confirmation of your order. However, Layna Walks reserves the right to cancel or modify orders at its discretion due to stock availability, pricing errors, or any other issues related to order fulfillment.
2. Shipping and Delivery
We aim to process and ship orders promptly. However, delivery times may vary depending on your location and availability of stock. Layna Walks is not responsible for any delays caused by the courier services or external factors beyond our control.
3. Returns and Refunds
Due to the nature of our cash on delivery payment system, we currently do not accept returns or offer refunds. We strongly encourage you to review your order before completing the purchase.
If you receive a damaged or faulty item, please contact our customer support at [email protected] within 7 days of delivery, and we will address the issue on a case-by-case basis.
4. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
5. Prohibited Use
You may not use our website for any illegal or unauthorized purpose. You agree not to engage in activities that may damage, disable, or impair our website or interfere with the enjoyment of other users.
6. Intellectual Property
All content on our website, including text, images, logos, graphics, and designs, is the property of Layna Walks and is protected by copyright laws. You may not use, reproduce, or distribute any part of our website without our prior written consent.
7. Limitation of Liability
Layna Walks is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, including but not limited to damages resulting from the purchase or use of our products. We are not responsible for any issues related to third-party services or products.
8. Indemnification
You agree to indemnify and hold harmless Layna Walks, its officers, employees, agents, and affiliates from any claims, losses, or damages (including legal fees) arising from your use of the website or violation of these Terms and Conditions.
9. Modifications to Terms and Conditions
Layna Walks reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about any changes.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]